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YELP
Aj B.
Full Star Full Star Full Star Empty Star Empty Star
11-17-2019

I, unfortunately, cannot remove or edit the review I left before but I will leave another one. Since my issue with the dealership, they made it right and got me back down to my originally quoted price. I guess it pays to call someone out when you have been wronged. Anyways, it shows alot that they cared enough to fix the mistake made within. Thanks Shane!

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Donna Hooper
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Donna Hooper

They give free car washes

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Brandt Gilbertson
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Brandt Gilbertson

Joe “The car pro” Miller is a very easy going guy.

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Reid von Pohle
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Reid von Pohle

Just completed a test drive with Joe Miller. He was knowledgeable and very low pressure; not once did he try to sell us. He understood that we were at the start of the car buying process and was very accommodating, answering all of our questions. It was a very pleasant experience on a rainy PNW day.

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Sarah Dylan Jensen
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Sarah Dylan Jensen

We went in to discuss the end of my Kia Soul (which I LOVE) lease and had the pleasure of working with Joe the Car Pro. He was really great, not pushy and took his time to go through our options about the lease ending. I'm excited to go back at the actual end of lease and work with him on our next vehicle!

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Jos Watson
Full Star Full Star Full Star Full Star Full Star
11-7-2019
Jos Watson

The stall is always nice, friendly and professional. That's the main reason why I purchased my 2 cars there.

YELP
Keli T.
Full Star Full Star Full Star Empty Star Empty Star
11-6-2019
Keli T.

Service department: I'm gonna give them another shot, but RIDICULOUSLY mediocre customer service. I went in for an oil change and for them to find out why there is a rattle upon acceleration.... I leave beyond pissed. I got a list of regular maintenance as well as random stuff. Nothing about the rattle. Apparently they ASE train their cashiers. When I mentioned the ONE thing I wanted besides the oil change wasn't done, she tells me it's cuz I was probably low on oil. Also, FYI, good customer service would of stayed that as the above but add on something like: "but if you hear the rattle again, please bring it back." Feel free to check out the pic I enclosed of my free wash that I regret getting. SO many missed spots. Why is the bare minimum considered acceptable now?? Bare minimum wash, bare minimum customer service. (Also, not a money thing. I was willing to spend money. I'm actually writing this while I'm in a pre-op waiting on the vet for my dog.) I also got a "fun story" about their SALES department, but as it was my dad's experience, not mine, I'm not going to post. But if you wanna hear the games they play, message me.

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Lynette Watson
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Lynette Watson

First visit. Great place and people

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Colleen Fahey
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Colleen Fahey

This is totally the place to go! Super friendly! Great cars 🚗 Low prices Go see Joseph Miller for all your new car questions! Tell them Colleen Sent yah!

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Alejandro Moreno
Full Star Full Star Full Star Full Star Empty Star
11-5-2019
Alejandro Moreno

Very nice and very professionals

CARGURUS
GuruNCCJP
Full Star Full Star Full Star Full Star Full Star
11-4-2019

They are quick and easy to talk to

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darshan joshi
Full Star Full Star Full Star Full Star Full Star
11-2-2019
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Chris B
Full Star Full Star Full Star Full Star Full Star
10-31-2019
Chris B

Mark in sales is very knowledgeable and helpful. He helped us find the right car at a great deal with no games. Shane in the finance department is amazing. He got us a great rate and we could not be happier. Thank you guys!

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Rosa Ruiz
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Rosa Ruiz

(Translated by Google) Good attention. Honest. Help. I recommend it 100%. (Original) Buena atención. Honestos. Ayuda. Lo recomiendo al 100%.

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Marian P
Full Star Full Star Full Star Full Star Full Star
10-26-2019
Marian P

Excellent service

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J L
Full Star Full Star Full Star Full Star Full Star
10-24-2019
J L

Great place to go. We purchased a 2019 forte from Mark and he's was the most helpful and pleasant person to buy a car from. All the staff was very helpful and my wife and I did not feel any pressure at all. I highly recommend this place. Thank you

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Jan Hartson
Full Star Full Star Full Star Full Star Full Star
10-20-2019
Jan Hartson

Awesome salesman..Doug Schey!

YELP
Josselyn B.
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Josselyn B.

I definitely had a fantastic car buying experience at Performance Kia Thanks to Raven! He is very professional, efficient and was great at keeping me informed of timing and process throughout my purchase. For being my first time buying a car and not having the best credit I thought I was going to run into a lot of issues but Raven was excellent as my salesperson and was able to find the perfect car and the most important thing making the purchase stress free for me!! I had shop around and most dealer are really pushy which I find very annoying this definitely didn't happened here. Raven was really friendly and made me feel very secure about my purchase I highly recommend this dealership :)

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Nancy Bates
Full Star Full Star Full Star Full Star Empty Star
10-9-2019
Nancy Bates

Great

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Peter Rasco
Full Star Full Star Full Star Full Star Full Star
10-4-2019
Peter Rasco

We purchase a used care with the help of Joe "The Car Pro" Miller and he was very helpful! We highly recommend him.

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Linda Shosky
Full Star Full Star Full Star Full Star Full Star
9-29-2019
Linda Shosky

Stellar Service Departmen! Shannon is top notch!

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Lisa ¤
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Lisa ¤

Excellent customer service. Knowledgeable, Friendly.

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Michelle Turner
Full Star Full Star Full Star Full Star Full Star
9-24-2019
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Tiffanie Hebert
Full Star Full Star Full Star Full Star Full Star
9-19-2019
DEALERRATER
John McLaughlin
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Excellent Dealer experience again!

This is the 2nd time we have purchased a car from Performance Kia. The first time in 2015, Clifton helped me almost 100% over the phone as I live about 3 hours away. When everything was done, drove to the dealer and was in and out in about an hour. The second time, was the 7th of Sept 2019 we spoke to Clifton again and also to David they helped find a better interest rate than I had on my own and we purchased a new 2020 Soul that was the one we really wanted! In my all my years of buying cars, I really believe that Performance Kia is the best dealer for actually listening to the customer and truly helping the customer. I have tried buying locally, but my local dealers are rude, pushy and do not want to negotiate. I recommend anyone in the market for a vehicle to speak to Clifton at Performance Kia!

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Keith Johnson
Full Star Full Star Full Star Full Star Empty Star
9-16-2019
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Dennis McCarthy
Full Star Full Star Full Star Full Star Full Star
9-11-2019
YELP
Alexandra H.
Full Star Full Star Full Star Full Star Full Star
9-6-2019

I'll be honest: this would have been 4 stars, but I found out that the person in the finance department who would have dragged down this score no longer works at this location. Instead there is a different man in finance and he was an absolute pleasure to work with. My household bought two Kias from this location in the last calendar year. When I bought mine in November 2018 Izzy Rios was my salesman and it didn't take much deliberation for us to decide we wanted to go back to him when circumstances demanded the purchase of another car this summer of 2019. No one at Kia (with the exception of the finance guy who no longer works there) ever made me feel pressured or stressed out or guilty for not wanting add-ons. We were given time to think, talk without someone breathing down our necks, etc. I recognize that over the years there will be good employees and not so good employees at any establishment: that's just life. My recent experiences, however, have all been very positive, and I hope their current team stays intact for many years to come.

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Theresa Page
Full Star Full Star Full Star Full Star Full Star
9-5-2019
Theresa Page

Salesmen izzy was amazing he made my dream car come true . Thank you izzy

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Carol Habowski
Full Star Full Star Full Star Full Star Full Star
9-5-2019
Carol Habowski

Very friendly service center

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Shyla WHITCOMB
Full Star Full Star Full Star Full Star Full Star
8-28-2019
Shyla WHITCOMB

Joe “The Car Pro” was great to work with. He really knew his cars, was very professional and efficient. We would definitely buy a car from him again. Thanks Joe. Love my new Sorento.

YELP
Virginia S.
Full Star Full Star Full Star Full Star Full Star
8-27-2019

Joe Miller took amazing care of me and my families needs. My car of 12yrs finally died the night before(Sunday), by 4 on Monday I was in a new 2020 Kia Soul, priced to fit my budget needs and exactly the car i wanted. Everything was so easy and I felt he and his team went out of their way. I couldn't recommend "Joe the Car pro enough"!!!

DEALERRATER
Vsiler78
Full Star Full Star Full Star Full Star Full Star
8-27-2019
Best car buying experience in Everett

Joe Miller took amazing care of me and my families needs. My car of 12yrs finally died the night before(Sunday), by 4 on Monday I was in a new 2020 Kia Soul, priced to fit my budget needs and exactly the car i wanted. Everything was so easy and I felt he and his team went out of their way. I couldn't recommend "Joe the Car pro enough"!!!

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virginia siler
Full Star Full Star Full Star Full Star Full Star
8-27-2019
virginia siler

Joe Miller took amazing care of me and my families needs. My car of 12yrs finally died the night before(Sunday), by 4 on Monday I was in a new 2020 Kia Soul, priced to fit my budget needs and exactly the car i wanted. Everything was so easy and I felt he and his team went out of their way. I couldn't recommend "Joe the Car pro enough"!!!

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Mary Davenport
Full Star Full Star Full Star Empty Star Empty Star
8-26-2019
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AJ Nolley
Full Star Full Star Full Star Full Star Full Star
8-24-2019
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Virginia Hamilton
Full Star Full Star Full Star Full Star Full Star
8-20-2019
Virginia Hamilton

Way to long.

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Cynthia Pascoe
Full Star Full Star Full Star Full Star Full Star
8-19-2019
Cynthia Pascoe

I bought a brand new 2019 Kia Optima EX and the whole process was great! Joe and Anthony were very diligent and helpful to get me the best deal possible. Would highly recommend those two!!

YELP
Cynthia P.
Full Star Full Star Full Star Full Star Full Star
8-18-2019
Cynthia P.

I bought a brand new 2019 Kia Optima EX and the whole process was great! Joe and Anthony were very diligent and helpful to get me the best deal possible. Would highly recommend those two!!

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lisa smith
Full Star Full Star Full Star Full Star Full Star
8-16-2019
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Nancy Lewis
Full Star Full Star Full Star Full Star Full Star
8-14-2019
Nancy Lewis

Izzy is the best! Easy experience.

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Sara Lester
Full Star Full Star Full Star Full Star Full Star
8-12-2019
Sara Lester

Today we went and traded my car for a kia sorento! We worked with joe Miller and he was absolutely great! He went beyond and above to get us in a new car and then when we were closing the deal with Jody she helped us out with some great deals! We are very pleased with the customer service and the car that we came home with :)

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conscience eveil
Full Star Full Star Full Star Full Star Full Star
8-8-2019